Introduction
Welcome to ManaGym! We are committed to protecting your privacy and ensuring the security of the personal information you share with us. ManaGym is a gym management service dedicated to providing gym owners with insights into their operations and helping members track their personal fitness journeys. Our platform allows gym owners to access statistics about gym usage, member check-ins, rankings, and subscription management. This privacy policy explains how we collect, use, and protect your personal data when you use our services. By accessing ManaGym, you agree to the terms of this privacy policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you create an account, we collect personal information such as your full name, email address, birthdate, and contact details. For gym owners, we may also collect business information, including gym name, location, VAT number, and administrative contacts.
- Usage Data: We collect data on how you interact with the website, such as login times, pages viewed, IP addresses, device information, and check-in data when members register their attendance at the gym.
- Subscription and Payment Information: To manage memberships, we collect information about subscription plans. Payments are processed securely through third-party payment processors, and we do not store payment details on our servers.
- Statistical Data: We may aggregate and anonymize non-personally identifiable data for analytics to help us understand website usage trends.
2. How We Use Your Information
- Service Provision: To create and manage accounts, provide gym owners with statistics, rankings, and subscription management tools, and facilitate features related to gym operations.
- User Experience Improvement: To analyze user interactions and enhance the website's functionality by adding new features and improving existing services.
- Communication: To send you service-related notifications, updates, and important security information.
- Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
3. Legal Basis for Processing
- Contractual Necessity: To fulfill our contractual obligations to gym owners and members.
- Legitimate Interests: For improving user experience, providing customer support, and communicating updates about our services.
- Legal Obligations: For compliance with legal requirements.
4. Sharing Your Information
We do not share your personal data with third parties except under the following circumstances:
- With Gym Owners: If you are a gym member, certain data (e.g., check-in records, subscription status) may be shared with the gym you are associated with.
- Service Providers: We may share information with third-party service providers to support our operations (e.g., payment processors, hosting services). These providers are required to handle your data in compliance with our privacy standards.
- Legal Requirements: We may disclose your data to comply with legal obligations or respond to valid legal requests from public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Security measures include encryption, access controls, and secure data storage.
6. Data Retention
- Gym Members’ Data: This data will be retained for the duration of the membership and for a specified period afterward, in compliance with legal retention requirements.
- Subscription Data: Subscription-related information will be retained for financial record-keeping, even if a subscription is deleted, provided it is not a cancellation or refund.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate data.
- Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your data under certain conditions (e.g., when it is no longer necessary for the purposes for which it was collected).
- Right to Restriction of Processing: You can request that we limit the processing of your data.
- Right to Data Portability: You can obtain your data in a commonly used format and transfer it to another service provider.
- Right to Object: You may object to processing based on legitimate interests, including profiling.
- Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time.
- Automated Decision-Making: ManaGym does not engage in automated decision-making that has significant legal effects on users. If this changes, you will be notified and given the option to opt out.
To exercise your rights, please contact us at [contact email]. We may need to verify your identity before processing your request.
8. Data Transfers
ManaGym primarily processes your data within the EU/EEA. If we transfer data outside of this area, we will ensure an adequate level of protection through mechanisms such as Standard Contractual Clauses or other GDPR-approved measures.
9. Cookies and Tracking Technologies
We use cookies to improve user experience, analyze website performance, and understand user behavior. Cookies help us recognize you when you return to our site. You can control cookie settings via your browser.
10. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the date of revision.